Travel plans.
Clear answers.
From your first airport arrival to a private driver day. Find the details that help you book with confidence and enjoy the journey.
Request your quoteHow does booking with The Thai Limo work?
The Thai Limo arranges private airport transfers and chauffeur journeys in Bangkok and Phuket with an upfront, all-inclusive flat rate and no hidden charges for the agreed service. Airport waiting includes 60 minutes for domestic arrivals or 90 minutes for international arrivals. Real human, English-speaking support is available 24/7, and cancellation is free at least 48 hours before the confirmed pickup.
Choosing your service
One direct journey or a driver for the day. Start with the way you want to travel.
What does The Thai Limo offer?
The Thai Limo arranges private airport transfers, hotel and resort transfers, hourly and full-day chauffeurs, executive transport and private driver day trips in Bangkok and Phuket. You travel in a vehicle reserved for your party, with an agreed all-inclusive flat rate and English-speaking human support.
Explore our servicesIs the service suitable for international visitors?
Yes. You can arrange your journey in English before you arrive, receive clear pickup instructions and know the full agreed price before booking. Our 24/7 real human, English-speaking support helps with airport arrivals, unfamiliar hotel addresses and questions along the way.
Do I need to speak Thai?
No. Our booking and support team can help you in English. We coordinate the journey details with the local transportation team, so your pickup, destination and arrangements are clear before you travel.
Will I share the vehicle with other passengers?
No. Your booked vehicle is private to you and your travelling party. An airport transfer takes you to the agreed accommodation or address without shared-shuttle hotel drop-offs.
What is the difference between a transfer and chauffeur hire?
A transfer is one agreed journey between a pickup and destination, such as an airport and hotel. Hourly or full-day chauffeur hire keeps a vehicle with your party for an agreed period and itinerary, including planned stops. Choose chauffeur hire for a day of meetings, shopping, dining or sightseeing.
Compare chauffeur servicesWhere do you operate?
Our main service areas are Bangkok and Phuket, including their airports, hotels, resorts and villas. We also arrange agreed onward journeys such as Suvarnabhumi Airport to Pattaya and Phuket Airport to Khao Lak. The exact pickup and destination are included in your quotation.
Explore BangkokQuotes & booking
A straightforward request, a human reply and a clear price before you confirm.
How do I request a quotation?
Use our short quotation form with your name, preferred date and time, pickup, destination, passengers, large suitcases, email and international phone or WhatsApp number. You can add a preferred vehicle or trip notes in the optional section. Our team reviews the journey and replies with your quotation.
Request your quoteHow quickly will I receive a reply?
We aim to provide a human reply in about 15 minutes. Our English-speaking support is available 24/7. Your request is reviewed by a real person who can help match the journey and vehicle to your plans.
Do I need a flight number to get an initial quote?
No. You can request an initial airport quotation using the airport, destination, date, passengers and luggage. Add your flight number when you have it so we can coordinate the flight-aware pickup and arrival instructions.
Can I book for someone else?
Yes. You can arrange transport for family, clients, colleagues or visiting guests. Include the travelling passenger’s name and a contact they can use during the journey, along with the person who should receive booking updates.
How far in advance should I book?
Book as soon as your travel plans are ready, especially for airport arrivals, larger parties, a preferred premium vehicle or a full-day driver. For a short-notice journey, contact our team directly to check availability.
Does submitting the form confirm my booking?
Submitting the form requests a quotation. Your journey is confirmed when the booking arrangements and price have been agreed and you receive your booking confirmation. You can ask questions before deciding.
How do I pay?
Your booking correspondence provides the payment instructions and the agreed total and currency. Complete the steps in those instructions and keep your booking confirmation for your journey. For help with a payment or an existing reservation, contact our booking team.
Contact the booking teamFlat rates & inclusions
Know the agreed total. Travel without hidden charges.
Do you offer flat-rate pricing?
Yes. The Thai Limo provides an upfront, all-inclusive flat rate for your agreed journey or chauffeur itinerary. Your quote states the total, currency, vehicle arrangement and service scope before you book. There are no hidden charges for the confirmed service.
Are tolls, parking and airport charges included?
Yes. Applicable tolls, parking and airport charges are included in the agreed all-inclusive quotation. Your price is confirmed before travel, so these routine journey costs do not arrive as surprise extras.
Is the transfer price per person or per vehicle?
A private transfer is quoted for the agreed vehicle arrangement and journey, rather than as individual shared-shuttle seats. If your party needs more than one vehicle, the quotation clearly sets out the complete arrangement and total.
How are hourly and full-day journeys priced?
Your chauffeur quotation covers the agreed vehicle, hire period, itinerary and coverage. It states the hours included and any extra-time terms before you confirm. A driver day is planned around your schedule rather than a series of separate transfer bookings.
Bangkok private driverCan I add a stop or extend the journey?
Yes. Tell us about planned stops so they are part of the agreed itinerary and price. If you want additional stops, extra time or a changed route later, the team confirms any price change for your approval before adding the service.
Are child seats or special requests included?
Requested equipment, including child seats, is identified in your quotation with its availability and any cost before you confirm. Include the children’s ages and the equipment you need so the vehicle and seating can be planned together.
Can I request a late-night or early-morning transfer?
Yes. Airport and other journeys can be arranged for overnight and early-morning travel. Your requested pickup time is included in the flat-rate quotation; the agreed service does not gain an undisclosed night charge afterwards.
Airport pickups & departures
Your airport, your meeting point and your onward journey, clearly arranged.
Which airports do you serve?
We arrange transfers at Suvarnabhumi Airport (BKK), Don Mueang Airport (DMK) and Phuket International Airport (HKT). Bangkok has two airports, so use the code on your flight ticket when arranging your pickup or departure.
Compare Bangkok airportsWhere do I meet at Suvarnabhumi Airport?
After immigration, baggage collection and customs, stay on Level 2 of the main terminal. Exit through Door 7 and use the marked pedestrian crossing to the pavement and pickup waiting area opposite. Look for your booking name and follow the representative’s collection instructions. Door 7 is a terminal exit, not a boarding gate. Follow any updated directions in your booking confirmation.
BKK pickup guideWhat if my BKK flight arrives at SAT-1?
Follow the airport’s Arrivals route from SAT-1 to the main terminal first. Complete immigration, collect your bags and clear customs, then continue to the Level 2 meeting area opposite Door 7. Your airport transfer begins after the arrival formalities, not at the satellite boarding gate.
Where do I meet at Don Mueang Airport?
The standard meeting point is Terminal 1, Floor 1, Door 4. After collecting bags, domestic passengers arriving in Terminal 2 use the public Floor 1 connection to Terminal 1. Look for the booking name and follow any updated instructions in your confirmation.
DMK pickup guideWhere do I meet at Phuket Airport?
Your confirmation provides the meeting instructions for your Phuket arrival, including the correct terminal and collection location. Complete the arrival formalities and collect your luggage before following those directions. Our English-speaking support can help if you need assistance finding the meeting point.
Phuket airport transfersHow much airport waiting is included?
Airport pickups include 60 complimentary minutes for domestic arrivals and 90 complimentary minutes for international arrivals. Your booking confirmation explains when the allowance starts and the arrangements for any additional waiting.
What happens if my flight is delayed?
Provide your flight number so the pickup can be planned around updated flight information. We monitor the flight for arrival planning and communicate changes to the meeting arrangements. Your confirmation sets out the waiting allowance and additional waiting terms. If your airline changes the flight itself, contact us with the new details.
What if immigration or baggage collection takes longer?
Let our team know if you are delayed in immigration, collecting baggage or completing a lost-baggage report. Complete the airport formalities first, then follow the agreed meeting instructions. Your confirmation explains the waiting arrangements, and our support team can help coordinate the pickup.
What if I cannot find my representative or my phone is not working?
Use the meeting instructions in your confirmation and look for the booking name. If you cannot connect, ask airport information staff to help you contact the booking team using the contact details on your confirmation. Wait in the public meeting area while the pickup is coordinated.
Can I arrange both airport journeys together?
Yes. You can arrange your arrival and return departure in the same booking conversation. Each leg has its own pickup time, address and flight details, with its agreed price included in the quotation.
How is a hotel-to-airport departure planned?
We plan the hotel or villa pickup around your airport, flight departure, location and expected road conditions. Allow for the airline’s check-in requirements as well as the drive. Bangkok traffic, Phuket resort geography and holiday periods can affect the time needed.
Vehicles, families & luggage
The right fit for your people and everything travelling with them.
What vehicle categories can I request?
Options include Executive Sedan, Toyota Alphard or Luxury MPV, Lexus LM, Lexus LX or SUV, Toyota HiAce or Private Van, and Toyota GranAce. Your quotation confirms the available vehicle arrangement for the date, passengers and luggage.
Explore the fleetWhich vehicle is best for a family?
A luxury MPV is a useful starting point for families wanting more cabin space; larger parties or luggage-heavy journeys may suit a private van. We consider adults, children, suitcases, carry-on bags and strollers together before confirming the arrangement.
How much luggage can I bring?
The right amount depends on the vehicle and the number of passengers. Include large suitcases, carry-ons, strollers and oversized items when arranging the journey. Seat count alone does not establish luggage space; we plan the vehicle for both people and bags.
Can I request child seats?
Yes. Include the number of children, their ages and the seats you need with your request. We confirm the available seating arrangement and any equipment cost in the quotation before you book.
Can you carry golf clubs or other large items?
Golf bags and other oversized luggage can be included in the vehicle planning. Tell us the number and approximate size of the items, along with your passengers and suitcases, so there is enough space for the whole party.
Can you arrange transport for more than eight passengers?
Yes. Larger parties can request a suitable van or coordinated multi-vehicle arrangement. Choose 9+ passengers in the form and add the total number of guests and luggage in the notes.
Family and group transportCan I travel with a wheelchair or mobility equipment?
Tell us the equipment dimensions, whether it folds and the assistance you need. We will confirm a suitable vehicle arrangement before booking. If you need to remain in a wheelchair during travel, specify that clearly so the required vehicle access can be checked.
Private drivers, day trips & routes
From a coastal transfer to a day with room for several stops.
Can I hire a private driver by the hour or for a full day?
Yes. Bangkok and Phuket private driver services cover agreed hourly and full-day itineraries. The quotation confirms the hire period, stops, coverage, vehicle and extra-time terms, so you know what the day includes before booking.
Phuket private driverCan the driver wait during meetings, shopping or dinner?
Yes. Waiting between agreed visits can be part of your hourly or full-day chauffeur itinerary. The booked hours cover the schedule you agree, with any extension discussed and priced before approval.
Do private driver tours include a tour guide and attraction tickets?
A private driver day provides transportation and time at your agreed stops. Attraction tickets, meals and a licensed guide are separate unless your quotation expressly includes them. This keeps the day flexible while making the inclusions clear.
Private driver day tripsDo you provide business and executive transportation?
Yes. Executive transport can connect airport arrivals, hotels, offices, meetings, client dinners and roadshow stops. A planned itinerary helps keep the vehicle and pickup times aligned with your working day.
Executive transportationCan I book Suvarnabhumi Airport to Pattaya or Jomtien?
Yes. We arrange direct private BKK transfers to Pattaya, Jomtien and the agreed surrounding resort areas, with airport meeting instructions, vehicle and luggage planning, and an all-inclusive flat rate. Return journeys to BKK can be arranged together.
BKK to Pattaya transfersCan I book a same-day return or a longer stop at my destination?
Yes. A same-day return, retained driver or extended stop can be planned as its own itinerary. The quotation confirms both directions, the waiting period and the service hours, so your day is covered by one clear arrangement.
Can you transfer me between hotels or resorts?
Yes. We arrange hotel, resort and villa transfers with private pickup and drop-off at the agreed properties. This is especially useful when changing accommodation with luggage or travelling with children.
Hotel and resort transfersChanges, cancellations & human support
Real people to help before you travel and when plans change.
What is your cancellation policy?
Cancellation is free when received at least 48 hours before the confirmed pickup time. Late cancellation and no-show conditions are disclosed before you confirm the booking. Send a cancellation request to booking@thethailimo.com and include your booking reference.
Read the booking termsHow do I change an existing reservation?
Email booking@thethailimo.com with your booking reference and the change you need. Our team will help update the arrangements and confirm any effect on availability or the price before you approve the change.
How can I contact a real person?
Our 24/7 real human, English-speaking support is here to help. Use the website’s WhatsApp button or email booking@thethailimo.com for journeys and existing bookings. General enquiries and privacy requests can be sent to info@thethailimo.com.
Contact The Thai LimoWho arranges and provides my transportation?
The Thai Limo is the trading name of LimoFour Inc. We coordinate pre-booked journeys through our network of independent, fully licensed local operators using legally registered public-service vehicles. Our team helps bring the pickup plan, vehicle arrangement and flat-rate booking together.
About The Thai Limo